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ResearchQuality and Service: Service Management |
Management of the individual in an organizationHomepage
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| Human Behavior and the Development of Management Skills: |
| Project | Product/Status |
| Development of Skills – Motivation, confidence and special effort (OCB). | Doctoral thesis of Alvaro Espejo in “Management to perform Organizational Citizenship Behaviors” in IESE. Successfully defended in June 2005. Article published in Revista INALDE, Espejo, Álvaro generando un esfuerzo extraordinario en la empresa, INALDE No. 13 April-May 2005 pp. 40-42. Final Report: in process. Article in publication Type A, B, C (Colciencias) for June-December 2006. |
| Family-Responsible Companies. | Study of Colombia using IESE methodology. Completed. The preliminary results of the Iberoamerican comparison (including Colombia) were presented at the II Forum of Family-Responsible Companies July 8-9, 2005 Barcelona. Degree paper of Ana Maria Delgadillo-Velasquez and Marcela Giraldo Garcia, students of the Faculty of Economic and Management Sciences, Universidad de la Sabana. Defended. |
| The case entitled El Buen Señor Perez, parts A, B, C and D were published in the IESE virtual platform (www.iesep.com) in September 2005. | |
| Line: Anthropological Business Management |
| Project | Product/Status |
| Teaching of Business Management using the MADE anthropological method. | Article in type A, B, C (Colciencias) Publication, in preparation for July-December 2006. |
The results of projects, and the use of the various cases in them have been material for the teaching activity of group members, and specifically, in courses on the management of the individual in an organization I, II, III and IV of the MBA (MEDEX) Program, and the courses in the area of management development program PDD, the senior management program (PADE) and some In-Company Programs.
The group maintains research relations with the cross-cultural area OCB, and the area of family business in the International Center for Work and the Family, in IESE (Spain). In the medium and long-term, the intention is to expand the relationships with groups working on the same lines and/or similar topics, both in Colombia and in other countries, in order to strengthen research networks and reflection, which will in turn encourage and extend the dissemination of knowledge acquired.
“The exchange of criteria on business problems enriches the approach to decision-taking. INALDE seems to me to have been both responsible and thorough in executing its entire academic offer".
Martha Cecilia Bohórquez
Vice President of Insurance and Marketing
Seguros La Equidad
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